At Pontefract Dental Care we provide NHS Dentistry as well as our Practice Plan membership and Private patient schemes. We do not have any availability for new NHS patients and we do not have a waiting list.
Our NHS dental service provides any treatment needed to keep your mouth, teeth and gums healthy. Decisions about which treatment is appropriate for you will be based on clinical assessment and your Dentist’s clinical judgement. Certain treatments are not available on the NHS (including white fillings on certain teeth outside of a patient’s ‘aesthetic region’, Teeth Whitening, Dental Implants and Invisalign) however NHS patients can still elect to have these treatments on a private basis. Your Dentist will advise you about what treatment you are eligible for on an NHS basis and will be happy to answer any questions you may have.
Your NHS Place
Your NHS place is valuable. Please make yourself aware of our ‘De-registration Policy’. If you are de-registered you will no longer have an NHS place with our practice. In these circumstances you will need to contact the NHS to enrol on a waiting list for an NHS practice that is accepting new NHS patients. We do not have a waiting list and are not able to register new patients on the NHS. Our de-registration policy confirms that patients will be de-registered in the following circumstances:
- Non-attendance for routine dental appointments for two years;
- Failure To Attend (FTA) two dental appointments in one year;
- Short Notice Cancellation* (SNC) of three dental appointments in one year;
- FTA and SNC of two dental appointments in one year.
*SNC – cancellation within 24 hours of your appointment
We operate a zero-tolerance policy to abuse and reserve the right to de-register patients who are abusive to staff members.
How to keep your NHS Place?
We advise all patients to keep up to their routine dental appointments in the interests of their oral health and also to protect their NHS place. We operate a text and email appointment reminder service to help patients keep track of their appointments. You can help to protect your NHS place by:
- Attending all your appointments or cancelling well in advance
- Ensuring you rebook your next appointment before you depart the practice
- Keeping your contact details up to date
- If you are caring for a patient please ensure you keep track of their appointments
NHS Fee Structure
- NHS Band 1
Examination, x-ray, scale (where clinically necessary)
- NHS Band 2
Filling, Root Canal Treatment, Extraction, Periodontal Treatment
- NHS Band 3
Crowns, Bridges, Dentures
Patients who are exempt from paying charges must bring proof of their exemption to each dental appointment.
NHS Dental Emergencies
Dental Emergencies include:
- Swelling of the mouth, face or neck that is getting worse
- Uncontrolled bleeding following an extraction
- Toothache (moderate or severe) or swelling that indicates an infection
- Trauma due to a facial injury or accident
Monday – Friday
The practice is open Monday – Friday for NHS treatment. If you have a dental emergency please call the practice on 01977 780077 where you will be triaged by our reception team and an appointment will be made. We will endeavour to see you within 24 hours during our working days.
Out of Hours
If you have a dental emergency out of hours (outside of our working days (including bank holidays and weekends) please call the NHS 111 service. For immediate, life threating emergencies call 999.
Please advise our reception team if you need to be seen in our downstairs surgery.